Legal

Sub-processors

Bscale Labs | bscalelabs.com

Effective Date: July 19, 2026

To deliver and support our products, Bscale Labs engages a small set of trusted third-party service providers ("sub-processors") that may process customer data on our behalf. This page lists those sub-processors, the purpose for which they are used, and the region in which they operate.

Current Sub-processors

The table below reflects the sub-processors engaged by Bscale Labs as of the effective date above.

Sub-processor	Purpose and processing details	Region
Anthropic	AI inference	US
OpenAI	AI inference	US
OpenRouter	Optional AI model routing and inference for StrataOpt-in When enabled, conversation content and relevant context may be processed by OpenRouter and its approved model infrastructure providers. Bscale restricts routing to reviewed endpoints and requires zero-data-retention handling for model inputs and outputs. Limited operational metadata may still be retained.	US / international; routed model location varies
Meta Platforms	Messenger and Instagram APIs	US / EU
Resend	Transactional email	US
Railway	Application hosting, Postgres, Redis	US
Tigris Data	File and attachment storage (via Railway)	US
Sentry	Error monitoringOpt-in	US
Axiom	Log aggregationOpt-in	US

AnthropicUS

AI inference

OpenAIUS

AI inference

OpenRouterUS / international; routed model location varies

Optional AI model routing and inference for StrataOpt-in

When enabled, conversation content and relevant context may be processed by OpenRouter and its approved model infrastructure providers.

Bscale restricts routing to reviewed endpoints and requires zero-data-retention handling for model inputs and outputs. Limited operational metadata may still be retained.

Meta PlatformsUS / EU

Messenger and Instagram APIs

ResendUS

Transactional email

RailwayUS

Application hosting, Postgres, Redis

Tigris DataUS

File and attachment storage (via Railway)

SentryUS

Error monitoringOpt-in

AxiomUS

Log aggregationOpt-in

Opt-in Sub-processors

Sub-processors marked Opt-in are not engaged by default. They are activated only at a customer's direction or when explicitly enabled for a given workspace. Customers may disable these services at any time without affecting the operation of our core products.

Cross-Border Data Transfers

Several sub-processors listed above operate from facilities outside the Republic of the Philippines. Where personal data is transferred internationally, Bscale Labs relies on the contractual and security commitments of each sub-processor and applies appropriate safeguards in accordance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and other applicable data protection laws.

Updates to This List

We may add, replace, or remove sub-processors as our products evolve. When we do, we will update this page and revise the effective date above. Customers under a written agreement that requires advance notice of sub-processor changes will be notified in accordance with the terms of that agreement.

Objections and Inquiries

If you have a reasonable objection to a sub-processor on this list, or any question about how a sub-processor handles your data, please contact us. We will work in good faith to address concerns before continuing to use the service.

Bscale Labs
Email: hello@bscalelabs.com
Website: https://bscalelabs.com

Related Policies

This list should be read alongside our Privacy Policy and Terms of Service.