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Backend Systems·Fintech·2024

PayBridge

Internal Operations Dashboard

5→1

Tools consolidated

40%

Faster issue resolution

99.9%

Dashboard uptime

PayBridge

The Challenge

PayBridge's operations team was juggling five different tools to manage transactions, disputes, compliance checks, and merchant onboarding. Context-switching killed productivity, and critical information was always one tab away. They needed a single pane of glass for their entire payment operations.

The Solution

We built a unified dashboard that pulls real-time data from their payment processor, compliance tools, and merchant systems into one interface. Custom alert rules flag anomalies before they become problems, and the team can resolve disputes without ever leaving the platform.

  • Real-time transaction monitoring with anomaly detection
  • Integrated dispute management workflow
  • Merchant onboarding and KYC tracking
  • Custom alert rules with Slack/email notifications
  • Role-based views for operations, compliance, and management

We used to lose 30 minutes per dispute just switching between tools. Now everything is right there. It changed how fast we can move.

Head of Operations PayBridge

Services Used

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